-
cxgirl posted an update Saturday, Sep 17, 2011, 12:53am EDT, 14 years ago
@songbreeze Gail, the decision to return the item is made by paypal when you file a SNAD. As to who pays the return shipping it seems to depend on why the item is being returned. From what I understand, if something is broken they don't always make the buyer return the item for a full refund.
I had to phone paypal a couple of weeks ago and they were very helpful - it might be worth it to phone them and see what they suggest.