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mainewildrose posted an update Wednesday, Dec 3, 2014, 6:38pm EST, 9 years, 5 months ago
I am so aggravated ! Just need to vent.. On Monday, I had a lot of auctions close.. One of the first items was a Fine Cut and Block creamer.. As soon as the auctions closed, I hit the link to send the Invoice.. and then went on and watched the rest of the listings close.. Two other items that closed were a Winged Scroll Creamer and A Winged Scroll Sugar to the same buyer. And when I went to send a Combined Invoice I noticed that the buyer was the same person as who won the bid on the Fine Cut and Block creamer. I sent a note to the buyer saying that I would combine the shipping on the 2 Winged Scroll items but that I was reluctant to ship the Fine Cut and Block creamer in the same box. That would be 3 large items in one box and I didn't consider that to be safe. I included this note with the Invoice.
"I will combine the shipping on the two Winged Scroll items. However, for safety sake, the Finecut & Block creamer will be shipped separately. The Invoice for that item has already been sent."
A short while ago, I got this note form the buyer.. ( 2 days after the auctions closed. )
"I see no where in your details that you do not combine shipping. I have never come across this before, I hope it is just an error on the PAY NOW page. If this is the case, I would have to ask to cancel my purchase of the fine cut creamer... Please advise. Thank you."
To me, it sounds like she has never read the note I sent ! And I am angry that she wants to cancel the purchase of the creamer because I am trying to get all 3 items to her safely ! I do not feel it is the best thing to do to try and pack all 3 items into one priority box !... I have half a mind to cram all 3 items in one box and just let them go and hope they don't break, but if they do break, I'm the one who will be out. I've never had any items arrive to a buyer broken.. I also have a feeling that no matter which way I choose to ship these items, I'm going to end up with a Negative FB !
Thanks for letting me vent. I sent as nice a reply to the buyer and can only hope she comes to her senses.